Also on domestic flights, for any delay beyond one hour, the Airline should provide refreshment, and one telephone call, or one SMS, or one e-mail. They should send Passengers an SMS or email or call to say, ‘I am sorry, I am delaying for one hour’.
Delays between 10PM and 4AM attracts more.
The Minister of Aviation, Hadi Sirika, made this known at the State House Briefing on Thursday. Passengers are encouraged to ask for their rights.
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